| site audit |
| Evaluating the quality and usefulness of existing assets. |
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| flows and navigation maps |
| Creating comprehensive logic flows for preliminary conceptions and brainstorming sessions. |
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| user scenarios |
| identifying relevant and typical end-user scenarios that determine the context of the user experience. |
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| persona |
| Demonstrating a typical user scenario in a fictitious manner. |
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| taxonomy |
| Providing detailed classification, including site maps and content inventory. |
|
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| wire frames / story boards |
| Creating simplified, structurally suggestive user interface blueprints. |
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| prototypes |
| Creating static or interactive, basic or realistic visual UI simulations using PowerPoint or Flash, as appropriate. |
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| written specifications |
| Providing detailed written documentation of design and user interaction behaviors. |
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| graphic mockups |
| Creating detailed and comprehensive GUI specifications for production/development. |
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